These terms govern your use of voleni.com and the Voleni software (the "Service"), provided by Voleni Inc ("Voleni", "we", "us"), a Florida corporation. By using the Service, you agree to these terms. If you use the Service for a business, you confirm that you can accept these terms for it.
1. The Service
Voleni provides software for running e-commerce operations. Warehouse services, such as receiving, storage, preparation and shipping, are provided by the warehouse you contract with under its own agreement, not by Voleni.
2. Your account
Give us accurate information and keep it current. Keep your sign-in details private. You are responsible for the activity on your account.
3. Your data
You own the data you put into the Service. You give us permission to host, copy, process and display it only as needed to provide and support the Service. You confirm that you have the right to share the data you upload or connect.
4. Acceptable use
Do not use the Service for anything unlawful; do not try to access other customers' accounts or data; do not interfere with the Service or its security; and do not copy, resell or reverse engineer the Service.
5. Fees
Fees are those in your order or plan. They do not include taxes unless stated. We will tell you in advance of any change to your fees.
6. Services you connect
When you connect a marketplace, carrier or other service, its own terms apply to your use of it. We are not responsible for services we do not run.
7. Text messages (Voleni Notifications)
Voleni Notifications sends reminders, alerts about your orders, work orders and shipments, and account and security notices to the phone number you add. You opt in by adding your number and agreeing in your Voleni settings, or when we ask you directly. Message frequency varies. Message and data rates may apply. Reply STOP to cancel; you will receive one message confirming that you have been unsubscribed. Reply HELP for help, or write to hello@voleni.com. Carriers are not liable for delayed or undelivered messages. Your information is handled under our Privacy Policy.
8. WhatsApp messages
If you opt in to WhatsApp messages, the same rules apply: reply STOP to stop them, or turn them off in your settings. Your use of WhatsApp is also governed by WhatsApp's own terms.
9. Disclaimers
We work to keep the Service available and accurate, but it is provided "as is" and "as available", without warranties of any kind, to the extent the law allows.
10. Limitation of liability
To the extent the law allows, Voleni is not liable for indirect, incidental, special or consequential damages, or for lost profits or lost data, and our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.
11. Ending your use
You may stop using the Service at any time. We may suspend or end your access if you break these terms, with notice where we can give it. You can ask for an export of your data within 30 days after your account ends.
12. Governing law
These terms are governed by the laws of the State of Florida. Any dispute will be brought in the state or federal courts in Broward County, Florida.
13. Changes
We may update these terms. When we do, we will post the new version here with a new date, and tell you in the Service if the change is significant.
14. Contact
Voleni Inc, 4772 NE 12th Ave, Oakland Park, FL 33334. Email: hello@voleni.com.